Delivery:The order was delivered later than originially agreed even though we paid for 'express delivery' Quality: The quality of one part of our order (box sleeves) were great. However there was a huge printing error on our custom bags - so much that we cannot use them as they look terrible. The company is passing it off as 'a cool effect' and refusing to take any responsibility on this whatsoever. We are now having to raise a dispute with alibaba